Quality Management System

Joseph C Hogan & Sons have developed and implemented a Quality Management System accredited to International Quality Standard IS.EN ISO9001:2015 which assists us in our drive for superior levels of customer satisfaction. We received our initial ISO9001:2008 certification of registration from EQA (Ireland) Ltd on 14th January 2014 and a new 9001:2015 certificate on 11th June 2018. An interim surveillance audit was successfully carried out by EQA (Ireland) Ltd in March 2020.

Compliance to this new standard requires a risk-based process oriented approach to business management that enables our organization to determine the factors that could cause its processes, products and/or services to deviate from requirements. This is complimented by a comprehensive approach to issue management integrated with a continuous improvement lifecycle. With this infrastructure at the heart of our organisation we can confidently pursue our core tenets of

  1. Providing an ever improving service to all of our customers.
  2. Ensuring total customer satisfaction by implementing all applicable customer, statutory and regulatory requirements.
  3. Ensuring a continual improvement culture is established at all levels of our organisation.
  4. Guaranteeing our business continuity through ensuring that we are the preferred supplier to all of our customers.